Common Helpline Number: Helpline numbers of different banks are not only difficult to remember. Rather, on searching the internet many times, customers also get cheated by fake numbers. To overcome this problem of bank customers, the system of common helpline numbers can be started this year.
Common Helpline Number: The danger of bank fraud is so great that we unknowingly become a victim of fraud in just a matter of few clicks. Especially if we extract the customer care numbers of the banks from Google, then the cyber fraudsters have created such a mess there that instead of calling the bank number, you call the number listed by the fraudsters, and then somewhere their If you fall for the trap, then you lose your money! But soon this problem can be solved, now you will not have to search for customer care numbers of banks in an emergency.
A common helpline number will come
Helpline numbers of different banks are not only difficult to remember. Rather, on searching the internet many times, customers also get cheated by fake numbers. To overcome this problem of bank customers, the system of common helpline numbers can be started this year. The Indian Banks Association is working on this along with other organizations. There will be such an arrangement that the customer will have a common number of 4 or 5 digits that can be easily remembered. Which, on calling from the registered mobile number, the complaint of the customer will automatically reach his bank.
the call will be diverted
Under the arrangement of a common helpline number, there will be a common call center, where the numbers of all the banks will be integrated. Under this, you will have to call this one common number and your call will be diverted to whichever bank you are a customer of, or to the representative of the bank you want to talk to. With this, this whole process would be happening through a safe channel.
What to do if you are a victim of cyber fraud?
By the way, you are advised not to dial the customer care numbers of the banks by Google search. Always withdraw the number by visiting the bank’s website or its app. But if you happen to be a victim of any cybercrime, then you also have the option of making a fraud report. You have to report this fraud immediately.
How to report cyber fraud?
You can complain about cybercrime on the National Cybercrime Reporting Portal (helpline number- 1930). You can also complain about this by going to your nearest police station. You can file a complaint by visiting cybercrime.gov.in.
